Privacy policy

Privacy Policy

Last Updated: July 29, 2026

This Privacy Policy describes how Daeyang Medical Co., Ltd., operating under the trade name BLESKIN EXXO (“BLESKIN EXXO,” “we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit or use our website and online store, purchase our products, or otherwise communicate with us.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services to you. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, use, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with our website and services, we may collect or process the following categories of personal information:

  • Contact information, such as your name, billing address, shipping address, phone number, and email address.
  • Order and transaction information, such as the products you view, add to your cart, purchase, return, exchange, or cancel, as well as your order history, payment confirmation, shipping information, and customer support records.
  • Payment information, such as your selected payment method and transaction-related information.
  • Account information, such as your username, password, saved addresses, account preferences, and communication preferences.
  • Communications with us, including information you provide when contacting customer support, submitting an inquiry, writing a review, or otherwise communicating with us.
  • Device and usage information, such as your IP address, browser type, device type, operating system, network information, referring URLs, pages viewed, time spent on pages, items clicked, and information about how you interact with our website.
  • Marketing and advertising information, such as your marketing preferences, engagement with our emails or advertisements, and information used to provide more relevant marketing or advertising.

Payment card information may be processed directly by Shopify, payment processors, or other payment service providers. We do not intentionally store full payment card numbers on our own systems.

We do not intentionally collect sensitive personal information unless you voluntarily provide it to us, such as when contacting us about a product-related concern or customer service matter.

2. Sources of Personal Information

We may collect personal information:

  • Directly from you when you create an account, place an order, contact us, subscribe to marketing communications, submit a review, or otherwise provide information to us.
  • Automatically through cookies, pixels, tags, log files, and similar technologies when you visit or use our website.
  • From Shopify and other service providers that support website hosting, payment processing, shipping, fulfillment, analytics, fraud prevention, customer support, email marketing, and advertising.
  • From business and marketing partners, advertising platforms, analytics providers, social media platforms, and other third parties, where permitted by applicable law.

3. How We Use Personal Information

We may use personal information for the following purposes:

  • To provide, operate, and improve our website, products, and services.
  • To process payments, fulfill orders, arrange shipping, and manage returns, refunds, and exchanges.
  • To create and manage customer accounts.
  • To provide customer support and respond to inquiries.
  • To personalize your experience and remember your preferences.
  • To send order confirmations, shipping updates, account notices, customer service responses, policy updates, and other service-related communications.
  • To send promotional communications and display relevant advertising, where permitted by law.
  • To measure the effectiveness of our marketing and advertising activities.
  • To detect, investigate, and prevent fraudulent, unauthorized, illegal, unsafe, or malicious activity.
  • To protect our website, services, customers, business, and legal rights.
  • To comply with applicable laws, regulations, legal processes, and lawful government requests.
  • To enforce our terms, policies, and agreements and resolve disputes.

Where required by applicable law, we will obtain your consent before using your personal information for certain marketing or advertising purposes.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to:

  • Operate and secure our website.
  • Remember your preferences.
  • Understand how visitors use our website.
  • Improve our services and website performance.
  • Measure marketing and advertising performance.
  • Support personalized content and advertising.

You may be able to manage cookies through your browser settings or through the privacy controls available on our website. Disabling certain cookies may affect the availability or functionality of some parts of our website.

Depending on your location and applicable law, you may have the right to reject certain non-essential cookies or opt out of data processing used for targeted advertising.

5. How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business, operational, legal, and commercial purposes, including:

  • Shopify, which hosts and supports our online store.
  • Payment processors and financial service providers.
  • Shipping, fulfillment, warehousing, and logistics providers.
  • Website hosting, technology, analytics, cloud storage, customer support, security, and IT service providers.
  • Email marketing, advertising, and marketing service providers.
  • Professional advisors, including lawyers, accountants, auditors, insurers, and consultants.
  • Government authorities, regulators, law enforcement agencies, courts, or other parties where required or permitted by law.
  • Affiliates, business partners, purchasers, or successors in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

We may also disclose personal information when you direct us to do so, consent to the disclosure, or use features involving third-party integrations, such as social media tools or login services.

6. Relationship with Shopify

Our online store is powered by Shopify.

Shopify may collect and process personal information relating to your access to and use of our website and services in order to provide, support, protect, and improve Shopify’s services and the services provided through our store.

Information submitted through our website may be transmitted to and processed by Shopify and other service providers located in countries other than your country of residence.

Certain Shopify features may use information obtained from your interactions with our store, Shopify, and other Shopify merchants. In these circumstances, Shopify may be responsible for certain processing activities and for responding to privacy requests relating to information processed by Shopify for its own purposes.

7. Targeted Advertising, Sale, and Sharing of Personal Information

We may use advertising and analytics tools to display relevant advertisements, measure marketing performance, and understand how visitors interact with our website.

Depending on where you reside, certain uses or disclosures of personal information for targeted advertising or cross-context behavioral advertising may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws.

Where applicable, you may have the right to opt out of:

  • The sale of your personal information.
  • The sharing of your personal information.
  • The processing of your personal information for targeted advertising.

You may exercise these rights through the privacy controls available on our website or by contacting us at support@daeyangmed.com.

Where required by applicable law, we will recognize an enabled Global Privacy Control signal as a request to opt out of the sale or sharing of personal information for the browser and device used to access our website.

We do not have actual knowledge that we sell or share the personal information of individuals under 16 years of age.

8. Third-Party Websites and Services

Our website may use or provide access to third-party platforms, applications, or services.

We are not responsible for the privacy practices, security, accuracy, content, or policies of third-party websites or services that we do not operate.

Before providing personal information to a third-party website or service, you should review its applicable privacy policy and terms.

9. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us at support@daeyangmed.com. We will review the request and take appropriate steps to delete the information where required.

10. Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no security system or method of electronic transmission is completely secure. We cannot guarantee the absolute security of personal information.

Please do not send sensitive or confidential information to us through unsecured communication channels.

We retain personal information for as long as reasonably necessary to:

  • Provide our services and fulfill orders.
  • Maintain business and transaction records.
  • Comply with legal, accounting, tax, and regulatory obligations.
  • Resolve disputes and enforce our agreements.
  • Prevent fraud and protect our legal rights.
  • Fulfill other legitimate business purposes.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or operational requirements.

11. Your Rights and Choices

Depending on where you live and subject to applicable law, you may have some or all of the following rights:

  • The right to access or know what personal information we collect, use, disclose, sell, or share.
  • The right to request deletion of personal information.
  • The right to request correction of inaccurate personal information.
  • The right to receive a copy of certain personal information in a portable format.
  • The right to opt out of the sale or sharing of personal information.
  • The right to opt out of targeted advertising.
  • The right to limit certain uses or disclosures of sensitive personal information, where applicable.
  • The right to withdraw consent where processing is based on consent.
  • The right not to receive discriminatory treatment for exercising your privacy rights.

These rights are not absolute and may apply only in certain circumstances. We may decline or limit a request where permitted or required by applicable law.

To exercise a privacy right, please contact support@daeyangmed.com.

When contacting us, please clearly describe your request and provide sufficient information for us to identify the relevant account or transaction.

We may need to verify your identity before processing your request. Where permitted by law, you may designate an authorized agent to make a request on your behalf. We may require evidence that the agent is authorized to act for you and may also ask you to verify your identity directly with us.

We will respond to verified privacy requests within the time required by applicable law.

12. Marketing Communications

We may send promotional emails if you subscribe to receive them or where otherwise permitted by applicable law.

You may unsubscribe from promotional emails at any time by:

  • Selecting the unsubscribe option included in the email.
  • Updating your communication preferences, where available.
  • Contacting us at support@daeyangmed.com.

Even after you unsubscribe from promotional communications, we may continue to send non-promotional communications, such as order confirmations, shipping updates, account notices, customer service responses, security notices, and policy updates.

13. International Transfers

Daeyang Medical Co., Ltd. is based in the Republic of Korea. Shopify and our other service providers may process personal information in countries other than the country where you reside.

Your personal information may be transferred to, stored in, or processed in the Republic of Korea, the United States, Canada, or other countries where we, Shopify, or our service providers operate.

Privacy and data protection laws in these countries may differ from those in your country of residence.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

For transfers of personal information from the European Economic Area or the United Kingdom, we may rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, adequacy decisions, or other legally recognized safeguards.

14. Additional Information for UK and European Economic Area Residents

If you are located in the United Kingdom or the European Economic Area, you may have additional rights under applicable data protection laws, including the right to:

  • Object to certain processing activities.
  • Request restriction of processing.
  • Withdraw consent where processing is based on consent.
  • Request access, correction, deletion, or portability of personal information.
  • Lodge a complaint with your local data protection authority.

Where required, we process personal information based on one or more of the following legal bases:

  • Performance of a contract.
  • Compliance with a legal obligation.
  • Our legitimate business interests.
  • Your consent.
  • Another legal basis permitted under applicable law.

15. Complaints

If you have questions or concerns regarding how we collect, use, disclose, or protect your personal information, please contact us at support@daeyangmed.com.

Depending on where you live, you may also have the right to appeal a decision regarding a privacy request or submit a complaint to your local data protection authority or another applicable regulatory body.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business operations, services, technologies, privacy practices, or legal requirements.

When we update this Privacy Policy, we will post the revised version on this page and update the “Last Updated” date above.

Where required by applicable law, we will provide additional notice regarding material changes.

17. Contact Us

For customer support, online store inquiries, or requests relating to your personal information:

Email: support@daeyangmed.com

For general company or business inquiries:

Email: info@daeyangmed.com

Daeyang Medical Co., Ltd. / BLESKIN EXXO
147 Donghwagongdan-ro, Munmak-eup
Wonju-si, Gangwon-do 26365
Republic of Korea

Phone: +82-33-747-4466

For purposes of applicable data protection laws, Daeyang Medical Co., Ltd. is the controller of personal information collected and processed through this website, unless otherwise stated.